FAQ
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Chart/Etc
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1 Chart/Etc I am attending a fan-sign event, what kind of information do I need to submit? 2024-04-02 -
We will contact you personally if we need any information from you. Please check if you are notified and reply directly.
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The Ktown4u chart may temporarily fluctuate in the daily chart sales due to the batch re-registration of the order, when a change in the delivery method occurs at the customer's request. However, the total actual sales volume does not change.
And due to the structure of Ktown4u's chart system, when a new barcode is created, the previous history is saved on the previous day, which can lead to sudden fluctuations.
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3 Chart/Etc I sent you an e-mail after winning the fan signing event, but I didn't get any reply from you. 2024-04-02 -
The person in charge of the fan signing will not reply to the email separately, and we will contact you sequentially on the channel you applied for. We will make sure to contact you before the event, so don't worry.
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It shows the ranking of each album based on the global sales of ktown4u. The chart may change depending on how many payments have been made and how many orders have been cancelled.
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If you make multiple orders, the number of entries for the event will automatically be added according to the total item quantity regardless of the number of orders.
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Total purchase volume at Ktown4u is reflected without a single omission in official charts.
- Circle chart
It has been known as Gaon chart. The major music chart in South Korea that tracks the sales and streaming data of music releases. It is named after the Korea Music Content Industry Association (KMCIA), which operates the chart through its data analysis arm. It compiles data from various sources, including physical album sales, digital downloads, and online streaming. It provides a comprehensive overview of music consumption in South Korea and is widely recognized as an authoritative source for music industry statistics. The chart is updated on a weekly, monthly, and yearly basis.
> https://circlechart.kr
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Total purchase volume at Ktown4u is reflected without a single omission in official charts.
- Hanteo chart
Hanteo Chart is a sales monitoring system for the South Korean music market. The Hanteo Chart is one of the key charts used in the K-pop industry to gauge the popularity and success of artists. It provides real-time information on the sales of albums, both physical and digital, in South Korea. The chart is named after Hanteo Information System Co., Ltd., the company that developed and operates the system.
> https://www.hanteochart.com
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It is calculated according to the sales quantity of the albums.
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The sales volume of each product is added up by individual version, and the total sales does not have duplicated results.
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Our offline stores are located at
Ktown4u Insa : Ktown4u 3F, 49 Insadong-gil, Jongno-gu, Seoul
Ktown4u coex: Coex Artium 2F, 3F, 4F, 513 Yeongdong-daero, Gangnam-gu, Seoul
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11 Chart/Etc I didn't receive tracking number yet, but is my purchase already reflected in Hanteo chart? 2024-04-02 -
Your order will be reflected to Hanteo chart based on succeeded payment even when you didn't receive the tracking number.
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Please check category [Event > Winner announcement] section for winner list.
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All responsibility for the following reasons lies with the customer:
- Returned for reasons attributable to the recipient
- If you have not received the ordered product due to wrong application information.
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For event products, up to two artists can be submitted for one order. If you would like to apply for more than 2 events, please make separate order for each event.
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In the renewed Ktown4u chart, information that was previously displayed based on the order date will now be reflected based on the refund date.
Consequently, there may be fluctuations in the chart due to cancellations and refunds.
- Ktown4u chart notice
https://www.ktown4u.com/bbscont?bbs_type=notice&bbs_no=5392
- Ktown4u Chart
https://www.ktown4u.com/chart/k-pop/daily
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Company name Ktown4u Co.,Ltd. CEO Song Hyo Min
Office Address 513, Yeongdong-daero, Gangnam-gu, Seoul, Republic of Korea
Affiliate Enquiry ktown4u@ktown4u.com
Copyright ⓒ All rights reserved. Ktown4u.com
